v7v72 Privacy Policy — Your Data, Your Rights

Introduction

This Privacy Policy ("Policy") describes how v7v72 ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players and visitors who access v7v72. By registering an account, making a deposit, or using any service on v7v72, you acknowledge that you have read this Policy and consent to the practices described herein. This Policy applies to all users of v7v72, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and all other regions of Bangladesh.

v7v72 is committed to safeguarding player privacy in line with internationally recognised data protection principles. We collect only the information that is necessary to deliver our services, verify your identity, process payments, and keep the platform safe and fair for all users. We do not sell personal data to third parties and we do not use your information for purposes that fall outside the scope of this Policy.

How v7v72 Protects Your Privacy

Information We Collect

v7v72 collects personal data through your direct interactions with the platform (registration, deposits, customer support) and through automated means (cookies, log files, device identifiers). The categories of information we collect include the following.

• Identity and contact information: full name, date of birth, mobile number, and email address, as provided during account registration.
• Identity verification documents: copies of government-issued ID submitted as part of our KYC process to comply with anti-money-laundering obligations.
• Financial information: mobile wallet numbers (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals, transaction amounts, and transaction timestamps. We do not store full card numbers.
• Usage and gameplay data: games played, bets placed, session durations, login history, and promotional offers claimed. This data is used to improve the platform and to meet responsible gaming obligations.
• Technical data: IP address, browser type, operating system, device type, referring URL, and cookie identifiers. This information is collected automatically when you visit v7v72 and is used for security, fraud prevention, and platform analytics.

How We Use Your Information

v7v72 uses the personal information it collects solely for the purposes described below. We process data only where we have a lawful basis for doing so, including performance of a contract, compliance with legal obligations, and our legitimate interests in operating a safe and fair platform.

• Account management: to create and maintain your v7v72 account, verify your identity, and process your deposits and withdrawals via bKash, Nagad, Rocket or Upay.
• Service delivery: to provide access to games, sports betting markets, bonuses and promotions, and customer support services.
• Legal and regulatory compliance: to satisfy our anti-money-laundering (AML) obligations, identity verification requirements, fraud detection duties, and any other applicable legal requirements.
• Security and fraud prevention: to monitor account activity for signs of fraud, money laundering, identity theft, or abuse of our bonus systems, and to take appropriate action where such activity is detected.
• Responsible gaming: to identify players who may be displaying signs of problem gambling and to provide appropriate support tools, including deposit limits and self-exclusion, in accordance with our Responsible Gaming policy.
• Communications: to send you account-related notifications (deposit confirmations, withdrawal status, security alerts) and, where you have opted in, promotional messages about bonuses, new games, or seasonal offers. You may opt out of promotional communications at any time by contacting support.

Legal Basis for Processing

v7v72 processes personal data on the following legal bases: (a) Contractual necessity — processing required to perform our contract with you, including account setup, payment processing, and game access; (b) Legal obligation — processing required to comply with AML, KYC, fraud prevention and other applicable legal requirements; (c) Legitimate interests — processing carried out in our legitimate interest in operating a secure, fraud-free platform, improving our services, and communicating relevant updates to players; (d) Consent — where we rely on your explicit consent, such as for optional marketing communications, you may withdraw consent at any time.

Sharing Your Information

v7v72 does not sell, rent or trade your personal information to any third party. We may share limited personal data with third parties only in the specific circumstances described below.

• Payment processors: we share the minimum necessary financial information with bKash, Nagad, Rocket and Upay to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Game and platform providers: game studios such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi may receive session tokens and anonymised gameplay data to deliver game services. They do not receive your full name, mobile number, or payment details.
• Law enforcement and regulators: we may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where we are legally required to do so, including in connection with AML investigations.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a successor entity, subject to equivalent data protection commitments. You will be notified of any such transfer via the contact details on your account.

Cookies and Tracking Technologies

v7v72 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit v7v72. The table below summarises the main types of cookies we use.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of v7v72, including the ability to log in and make transactions. Analytics and preference cookies can be disabled without affecting core platform access.

Data Retention

v7v72 retains personal data for as long as your account remains active and for a further period after account closure as required by applicable laws and regulations. Specifically, transaction records and KYC documentation are retained for a minimum of five years after account closure to satisfy anti-money-laundering obligations. Gameplay logs and session data are retained for a minimum of two years.

After the applicable retention period has expired, v7v72 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. If you request early deletion of your data, we will assess the request against our legal retention obligations and inform you of the outcome within 30 days.

Your Rights Over Your Personal Data

As a player on v7v72 you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details in the Contact section below.

• Right of access: you may request a copy of the personal data v7v72 holds about you. We will provide this within 30 days of a valid request, subject to identity verification.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request that we delete your personal data when it is no longer necessary for the purpose for which it was collected, or when you withdraw consent where consent was the basis for processing.
• Right to restriction: you may request that we restrict processing of your personal data in certain circumstances, for example while the accuracy of data you have disputed is being verified.
• Right to object: where we process your data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Security Measures

v7v72 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that limit data access to authorised personnel only, regular security audits and vulnerability assessments, and incident response procedures for data breaches.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data breach that affects your personal data, v7v72 will notify affected players promptly and take all steps necessary to contain and remediate the breach in accordance with applicable legal obligations.

Third-Party Services

v7v72 may integrate with third-party game providers, payment processors, and analytics services to deliver a complete gaming experience. These third-party services operate under their own privacy policies and data protection practices. v7v72 does not control the data practices of third-party providers and is not responsible for their privacy policies. When you interact with a third-party game or payment service through v7v72, that provider may independently collect certain technical data such as your device type, session duration, and gameplay interactions in order to deliver and improve their service. We recommend reviewing the privacy policies of any third-party provider whose services you use through our platform.

Changes to This Privacy Policy

v7v72 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the Last Updated date at the top of this page. We encourage you to review this Policy periodically so that you remain informed about how we protect your data. Where changes are significant, we may also notify registered players directly via the contact details on their account.

Contact and Data Queries

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact our support team. We are available to assist players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions.

Email: [email protected]